Terms of service

Our online store is hosted on Shopify Inc, which provides the e-commerce platform that enables us to sell our products to you. 

Privacy Commitment 

We are dedicated to protecting the privacy of your personal information. When you place an order, we will use the information you provide solely to process your orders and communicate with you regarding your purchase. If you subscribe to our email list, we will send you updates about new candle arrivals and other promotional materials. We do not sell, trade, or transfer your personal information to third parties. 

Right to Refuse Service

We reserve the right to refuse service to any individual if we suspect fraudulent behaviour. In the event we identify a potentially fraudulent transaction, we will attempt to contact you via the email address provided at the time of your order to verify the necessary information before processing your order. If you cannot verify the information within the given time frame, we reserve the right to cancel your order. 

Accuracy of Information 

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our store. Additionally, you agree to promptly update your account and other information, including your email address and payment details, to ensure we can complete your transactions and contact you as necessary.